Security
To set up your 2FA Authentication via APP, simply: Click on the Settings tab Select the Security tab Enable Authenticator App You will t...
Fri, 8 Apr, 2022 at 4:34 PM
To be able to add additional documents to your accounts, you will need to click on Settings, then Security Fill in the expiry date (If applicable) Ch...
Fri, 8 Apr, 2022 at 4:25 PM
To set up your 2FA Authentication via SMS, simply; Click on the Settings tab Select the Security tab Enable via SMS. This will generate a 6 digit ...
Fri, 8 Apr, 2022 at 4:25 PM
To be able to change your Zeply account password, you will need to Click on Settings then Security Click on Change Your Password You will then need t...
Fri, 8 Apr, 2022 at 4:24 PM
There are circumstances when our Support Team will request a General Selfie from you. This selfie would need to be of yourself, while you are holding y...
Sat, 6 Feb, 2021 at 7:32 AM
When contacting our support team, you may be requested to provide your Support Pin for security purposes. This can be found under Settings and by clicking...
Fri, 8 Apr, 2022 at 4:24 PM
Please, note that 2FA is mandatory on Zeply. If you need to disable it, you will need to activate it through a different device/method. To disable your...
Wed, 15 Feb, 2023 at 1:07 PM
Please, note that 2FA is mandatory on Zeply. If you need to disable it, you will need to activate it through a different device/method. In order to dis...
Wed, 15 Feb, 2023 at 1:07 PM
For security purposes, your Zeply account will automatically log you out after a period of inactivity. You are able to change the preferred idle time by g...
Fri, 8 Apr, 2022 at 4:22 PM
As part of our Verification process, you will be requested to provide a live selfie. This is simply a live photo of yourself which is taken during the proce...
Sat, 30 Jan, 2021 at 9:55 AM