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Knowledge base
Zeply Knowledge Base
Getting Started
8
Zeply: How to Create an Account
Zeply: What Can I Do on My Dashboard?
Zeply: What is KYC Verification?
What Proof of Identity Documents does Zeply accept?
What Proof of Address Documents does Zeply accept?
See all 8 articles
General
14
Zeply: Contacting Support
Zeply: Updating Marketing Preferences
Zeply: What is the Spot Rate of Bitcoin and Where is it Located?
Zeply: Countries which are Unable to Open an Account with Us
Zeply: How can I start a Chat with Customer Support?
See all 14 articles
Refer a Friend Program
3
Zeply: How to Become an Affiliate and Refer a Friend
Zeply: How Much Affiliate Commission Will I Earn?
Zeply: I Referred a Friend but I Have Not Received my Payout
Funding
11
Zeply: Adding a Credit/Debit Card via Desktop
Zeply: Sending Cryptocurrency from your Zeply Account
Zeply: How to Exchange your Funds between Wallets
Zeply: Receiving Cryptocurrency on your Zeply Account
Zeply: How to Buy Cryptocurrency via Credit/Debit Card
See all 11 articles
Withdrawals
2
Zeply: Withdrawing via Wire Transfer
Zeply: Why am I Unable to Withdraw via Wire Transfer?
Fees
1
Zeply: Minimum, Maximum Amounts and Fees
My Account
11
Zeply: How to Verify your Account (Desktop)
Zeply: How to KYC Verify your Account on an Android
Zeply: How to Verify your Account (Video Call)
Zeply: Changing the Main Currency on your Account
Zeply: How do I Verify/Update my Phone Number?
See all 11 articles
Security
11
Zeply: Setting up 2FA via Authenticator App
Zeply: How to Add Additional Documents to your Account
Zeply: Setting up 2FA via SMS
Zeply: How to Change Your Zeply Account Password
Zeply: How to take a General Selfie
See all 11 articles
The Zeply App
3
Getting Started with the Zeply App: Sign-In and Setup Guide
Cryptocurrencies Available on the Zeply App
Receiving Cryptocurrency on the Zeply App: A Step-by-Step Guide
Help Desk Software
by Freshdesk