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Knowledge base
Zeply Knowledge Base
Getting Started
6
Zeply: How to Create an Account
Zeply: What can I do on my Dashboard?
Zeply: What is KYC Verification?
What Proof of Identity Documents does Zeply accept?
Zeply: What Is Two-Factor Authentication?
See all 6 articles
General
5
Zeply: Contacting Support
Zeply: Updating Marketing Preferences
Zeply: What is the Spot Rate of Bitcoin and Where it's Located?
Zeply: Countries which are Unable to Open an Account with Us
Zeply: How can I start a Chat with Customer Support?
Refer a Friend Program
3
Zeply: How to Become an Affiliate and Refer a Friend
Zeply: How Much Affiliate Commission Will I Earn?
Zeply: I Referred a Friend but I Have Not Received my Payout
Funding
10
Zeply: Adding a Credit/Debit Card via Desktop
Zeply: Sending Bitcoin from your Zeply Account
Zeply: How to Exchange your Funds between Wallets
Zeply: Receiving BTC on your Zeply Account
Zeply: How to Buy Bitcoin
See all 10 articles
Withdrawals
2
Zeply: Withdrawing via Wire Transfer
Zeply: Why am I Unable to Withdraw via Wire Transfer?
Fees
1
Zeply: Minimum, Maximum Amounts and Fees
My Account
7
Zeply: How to Verify your Account
Zeply: Updating the Address on your Account
Zeply: Changing the Main Currency on your Account
Zeply: How do I Verify/Update my Phone Number?
Zeply: Adding a BTC address to your Account
See all 7 articles
Security
10
Zeply: Setting up 2FA via Authenticator App
Zeply: Setting up 2FA via SMS
Zeply: How to Change your Zeply Account Password
Zeply: How to take a General Selfie
Zeply: View my Support Pin
See all 10 articles
Zeply Internal Solutions
Zeply Internal: Chat Procedures
0
Help Desk Software
by Freshdesk