Identity verification is required to be able to use Zeply. 

By verifying your account, you will be able to buy, send, receive, exchange, and withdraw your funds. 

The verification process via mobile is quick and easy which can be done directly from your "Dashboard".






With Zeply, we require a valid Identity verification document and a selfie

For Identity verification, we are able to accept your:

  • National Identity Card
  • Drivers License
  • Passport
  • Residence Permit


Please ensure that both the front and the backside of the card have been uploaded and the details are clear and legible.





For more guidelines regarding what we require from you for your Proof of Identity and specifics about how the document needs to be provided, please click here.


The last step would be to take a live selfie directly on our website. To do this, you will need to slowly turn your head around in a circle prompted by on-screen directions to help you as you take the photo. 

Click on "I'm Ready" when you think you have a clear selfie to submit the picture to us.







Please check the information you have uploaded and then you are all good to go! 


Our Verification Team will review your documents within 24 hours and you will receive an email with updates once reviewed. 




For more guidelines on the next steps to using the platform click here.