Identity verification is required to be able to use Zeply. 


By verifying your account, you will be able to buy, send, receive, exchange, and withdraw your funds.


The verification via video call is quick and easy. You can start the process on desktop or mobile.




For a video call verification, we require a valid Identity verification document and a selfie. 

Please make sure to prepare one of the following documents:


  • National Identity Card
  • Drivers License
  • Passport
  • Residence Permit



For more guidelines regarding what we require from you for your Proof of Identity and specifics about how the document needs to be provided, please click here.



Once the call starts you will be connected with one of our agents who will guide you through the process. 


For more guidelines on the next steps to using the platform click here.