Our new withdrawal method, Wire Transfer, provides you with the convenience of withdrawing your funds directly to your bank account.


Kindly note that funds may only be withdrawn from your EUR or GBP wallet, depending on your country. If your funds are in a different currency wallet, you will need to exchange them to Bitcoin, then to Euro or Great British Pound.


Our Step-by-Step Guide on How to Exchange your Funds between Wallets can be found by clicking here. 


To make use of this method, you will need to:


  • Click on the "Withdraw" tab.
  • Choose "Bank Transfer".
  • Select the EUR/GBP wallet to withdraw your funds.
  • Enter the amount you would like to withdraw to. (The minimum amount required is €£100).
  • Select the "Bank Country" from the drop-down menu.


Once you have added your Bank Country, you will be required to add the "Beneficiary IBAN" and "Swift Code" along with the "Bank Name and Address."


Simply add your bank details into the required fields.


Your name and contact number will be automatically added for you.


 It is important to note that a €5 fee is applicable for Wire Transfers and will be deducted from the amount once the withdrawal is processed.


Please allow 2-5 business days for your funds to reach your account. As advised below, you will be updated about the progress of your request via email.