My Account

Zeply: How to Verify your Account (Desktop)
Were you prompted to make a video call to one of our agents to complete your identity verification? Please click here. Identity verification is required to...
Fri, 30 Apr, 2021 at 4:43 PM
Zeply: How to Verify your Account (Video Call)
Identity verification is required to be able to use Zeply.  By verifying your account, you will be able to buy, send, receive, exchange, and withdraw your...
Fri, 30 Apr, 2021 at 5:55 PM
Zeply: Updating the Address on your Account
Your address can easily be amended on the "Settings" tab of your account. All you need to do is type in your new address and click on "Reques...
Mon, 1 Feb, 2021 at 4:51 PM
Zeply: Changing the Main Currency on your Account
The main currency on your account, that is chosen at sign up, can be changed at any time. You are able to see the balance of your main currency at the top o...
Mon, 1 Mar, 2021 at 2:24 PM
Zeply: How do I Verify/Update my Phone Number?
If you would like to verify your phone number for 2 Factor Authentication (2FA) or simply need to update it, head over to the "Settings" tab on yo...
Wed, 10 Mar, 2021 at 5:10 PM
Zeply: Adding a BTC address to your Account
With Zeply, you can generate up to 3 unique Bitcoin addresses on your account to receive Bitcoin which is helpful if you would be receiving Bitcoin from dif...
Mon, 1 Feb, 2021 at 4:48 PM
Zeply: Activities on your Account
Any transaction or exchange activities that have taken place on your Zeply account are displayed on the "Activities" tab.  In this tab, you are a...
Mon, 1 Feb, 2021 at 4:39 PM
Zeply: Notifications Tab
Here at Zeply, we like to keep our clients informed about any important updates or changes which will take place. For this reason, a "Notifications&quo...
Mon, 1 Feb, 2021 at 4:35 PM
Zeply: How to KYC Verify your Account on an iPhone
Verifying your account is a mandatory step to unlock the various exciting features Zeply has to offer! In this guide, Step-by-Step assistance will be pro...
Fri, 30 Apr, 2021 at 4:43 PM