My Account

Zeply: How to Verify your Account (Desktop)
Were you prompted to make a video call to one of our agents to complete your identity verification? Please click here. Identity verification is required to...
Fri, 8 Apr, 2022 at 4:31 PM
Zeply: How to KYC Verify your Account on an Android
Identity verification is required to be able to use Zeply.  By verifying your account, you will be able to buy, send, receive, exchange, and withdraw your...
Tue, 15 Mar, 2022 at 4:32 PM
Zeply: How to Verify your Account (Video Call)
Identity verification is required to be able to use Zeply.  By verifying your account, you will be able to buy, send, receive, exchange, and withdraw your...
Tue, 15 Mar, 2022 at 3:01 PM
Zeply: Changing the Main Currency on your Account
The main currency on your account, which is chosen at sign up, can be changed at any time. You are able to see the balance of your main currency at the top ...
Fri, 8 Apr, 2022 at 4:30 PM
Zeply: How do I Verify/Update my Phone Number?
If you would like to verify your phone number for 2 Factor Authentication (2FA) or simply need to update it, head over to the "Settings" tab on yo...
Fri, 8 Apr, 2022 at 4:30 PM
Zeply: Adding a BTC address to your Account
With Zeply, you can generate up to 3 unique Wallet addresses on your account to receive Cryptocurrency which is helpful if you would be receiving funds from...
Fri, 23 Jun, 2023 at 4:51 PM
Zeply: Activities on your Account
Any transaction or exchange activities that have taken place on your Zeply account are displayed on the "Activities" tab.  In this tab, you are a...
Fri, 8 Apr, 2022 at 4:28 PM
Zeply: Notifications Tab
Here at Zeply, we like to keep our clients informed about any important updates or changes which will take place. For this reason, a "Notifications&quo...
Fri, 8 Apr, 2022 at 4:28 PM
Zeply: How to KYC Verify your Account on an iPhone
Verifying your account is a mandatory step to unlock the various exciting features Zeply has to offer! In this guide, Step-by-Step assistance will be pro...
Fri, 8 Apr, 2022 at 4:27 PM
Zeply: How to Update Your Password
Your password can be updated at any time, directly from your Zeply account. If you do not have access to your account, please reset your password here. ...
Fri, 8 Apr, 2022 at 4:27 PM